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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Moore

Karen Moore

March 25, 2025

5  out of  5
rating by Karen Moore
"Keisha done an amazing job and was very professional l. Thanks souch Keisha for making my experience a great one."
We responded:
"Thank you, Karen! We try to make the process as enjoyable as possible, we are glad you had a great experience!"
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Jordan Harris

March 20, 2025

5  out of  5
rating by Jordan Harris
"Keisha was extremely nice. When I told her I was buying a new car today, she got me great quote for both of my vehicles plus some health coverage for a really great price! Thanks Keisha!"
We responded:
"Thank you, Jordan, I'm glad we could give you great coverage at a great price. Always enjoy speaking with you!"
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Maddy Weaver

March 17, 2025

5  out of  5
rating by Maddy Weaver
"The people working here have always been so kind and easy to talk to. Any time that I have had questions about policies or getting insurance for vehicles they have been more than willing to walk me through the process! Love how welcoming and professional they all are!"
We responded:
"Thank you, Maddy, for your wonderful review! We’re so glad to hear that our team has made you feel welcome and supported. It’s our goal to provide helpful and friendly service, and we truly appreciate your feedback. We look forward to assisting you again in the future!"
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Carolyn Martin

March 5, 2025

5  out of  5
rating by Carolyn Martin
"Keisha helped me get my insurance needs for a WAY cheaper price! She explained everything to me and was so helpful in the switching process! Thank you, Keisha!"
We responded:
"Thank you, Carolyn, it's always a joy protecting our customers, and it's a bonus when you save them money!"
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Tracy Chapman

March 5, 2025

5  out of  5
rating by Tracy Chapman
"Keisha with Jacob Willett office was great today and extremely helpful, polite and knowledgeable in helping me with my insurance needs….Thank you"
We responded:
"WOW! Thank you, Tracy, for the kind review. We always enjoy working with someone who asks questions like you. "
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David Dickey

February 21, 2025

5  out of  5
rating by David Dickey
"They are great people and easy to deal with. They have been there for all our needs and questions"
We responded:
"Thank you, David. You're easy to work with as well, we always love hearing form you!"
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Jessica Ennis

February 14, 2025

5  out of  5
rating by Jessica Ennis
"Great service! Definitely recommend for auto and renters insurance!!"
We responded:
"Thank you, Jessica! We appreciate your recommendation and are glad you had a great experience with us!"
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rhiannon shawler

January 27, 2025

5  out of  5
rating by rhiannon shawler
"Macy was super sweet, very helpful and got back to me in a timely manner. Recommend for sure."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Macy provided you with excellent service. We appreciate your recommendation and look forward to serving you again!"
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Heather O'Neil

January 9, 2025

5  out of  5
rating by Heather O'Neil
"Macey was absolutely amazing. Very understanding of my needs not pushy at all. I recommend her/ Stsre Farm to everyone who needs insurance. She saved me $500 /month compared to all the other quotes I recently got!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Macy was able to meet your needs and help you save money. Your recommendation means a lot to us, and we’re here to assist you anytime you need insurance."
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Hannah

December 26, 2024

5  out of  5
rating by Hannah
"Macy has been such an amazing agent! She made the transfer from insurance companies so easy and helped us save money for more coverage."
We responded:
"Thank you, Hannah! Macy always does a great job and tries to simplify the process as much as possible."
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Tonya Rowan

December 23, 2024

5  out of  5
rating by Tonya Rowan
"Prompt estimate and affordable coverage! I highly recommend State Farm!!!! The safe drive app is a great tool to promote safe driving. It has changed the way I focus on a daily basis."
We responded:
"Thank you, Tonya, we love the feedback. The Drive Safe and Save discount can be a game changer! "
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Dezni Bryan

October 2, 2024

5  out of  5
rating by Dezni Bryan
"Keshia was very helpful in the process of us switching companies. She also saved us almost 200 a month on auto insurance!"
We responded:
"Thank you, Dezni! Keisha is always great at finding ways to maximize the coverage you get while staying within your budget. "
Profile photo of Guillermo Somarriba

Guillermo Somarriba

September 28, 2024

5  out of  5
rating by Guillermo Somarriba
"Ashley is great! She’s been a great help when it came time to get my own insurance. She answered all my questions. She’s quick to alert me if there’s an issue of any kind. Anytime I have a question or concern she’s always there to help me out. I really appreciate her and she’s a true asset to the company."
We responded:
"Thank you for the great review, Guillermo! Ashley here is fantastic and does a wonderful job staying involved with customers."
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Ross Smith

September 16, 2024

5  out of  5
rating by Ross Smith
"The process was simple and great customer service"
We responded:
"Thank you Ross, we really strive to make it a great experience!"
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Nicole Rust

September 16, 2024

5  out of  5
rating by Nicole Rust
"Keisha Metcalfe with State Farm saved me Money on my Insurance!"
We responded:
"We were so happy we were able to help, and give you great coverage."
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Valerie Shields

September 16, 2024

5  out of  5
rating by Valerie Shields
"I couldn’t ask for better insurance agents to work with!! Whenever I have an issues Jacob or Keisha are quick to answer and try their best to solve my issue!! Would recommend to anyone to give them a call for all your insurance needs!!"
We responded:
"Thank you Valerie, we love working with you too!"
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keisha metcalfe

September 16, 2024

5  out of  5
rating by keisha metcalfe
"Very knowledgeable team and quick to answer any questions I may have!"
We responded:
"Thank you Keisha, we do our best to help."
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Sabrina Brooks

September 16, 2024

5  out of  5
rating by Sabrina Brooks
"Highly recommend Keisha and Jacob to anyone seeking a trustworthy insurance agency. I have had an amazing experience with the customer service at State Farm."
We responded:
"Hey Sabrina, we really appreciate the kind words!"
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Erica Hutchins

September 14, 2024

5  out of  5
rating by Erica Hutchins
"Keisha Metcalfe with Jacob Willett State Farm was incredibly helpful with getting me all the insurance information I needed in a very timely manner as well as an exceptional quote! Go see her, you won’t regret it!"
We responded:
"Thank you Erica, we always love hearing feedback, especially good feedback."
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Melissa Johnson

September 14, 2024

5  out of  5
rating by Melissa Johnson
"Ashley helped me get an awesome deal each month on my insurance!! Highly recommend"
We responded:
"Thank you Melissa!"
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Ashley Coyne

September 14, 2024

5  out of  5
rating by Ashley Coyne
"We have been with State Farm for a year and a half now. The whole staff is knowledgeable and able to answer any questions I have."
We responded:
"Thank you Ashley! We really appreciate your business!"
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Patrick Brown

September 12, 2024

5  out of  5
rating by Patrick Brown
"Keisha did an excellent job with helping me get the insurance coverage I needed. Highly recommend going to her at State Farm!"
We responded:
"Thank you Patrick, we appreciate the feedback!"
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Brittany Ashley

September 12, 2024

5  out of  5
rating by Brittany Ashley
"Ashley Coyne is always helpful and resourceful in making sure my experience with State Farm is reliable ."
We responded:
"Thank you Brittany, we always love working with you!"
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Candace Hug

September 12, 2024

5  out of  5
rating by Candace Hug
"Keisha is knowledgeable, professional, personable, and caring! Highly recommend!"
We responded:
"Thank you, Candace!"
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Danielle Willett

September 12, 2024

5  out of  5
rating by Danielle Willett
"Love working with Keisha! Always available to answer any questions I have & has the best rates around."
We responded:
"Thank you, Danielle, Keisha is always on it!"