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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessi M

October 7, 2025

5  out of  5
rating by Jessi M
"Macy has done an amazing job handling my policy. She helped me out with finding a much better deal and throughout it all, her patience with me was unmatched. Thank you!"
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Gabrielle Candler

September 25, 2025

5  out of  5
rating by Gabrielle Candler
"Excellent customer service and I was pleased with the follow up call and the time taken to answer all my questions 😀"
We responded:
"Thank you, Gabrielle, you were wonderful to work with! We wish everyone was as curious about insurance as you."
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Trina Grigsby

September 17, 2025

5  out of  5
rating by Trina Grigsby
"Macy was phenomenal she made this process so easy. Literally done in less than 10 minutes what I was quoted I actually paid . She was patient , knowledgeable and gets you the best price by allowing you to price compare. 3 questions thru text then a phone call all done very fast and hassle free. Had I known it was that easy I would have switched years ago. Macy's customer service. 10/10 I definitely recommend . Thank you so much Macy 💙"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joe Morgeson

September 17, 2025

5  out of  5
rating by Joe Morgeson
"Great experience.Macy was excellent to work with"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alexis Ray

September 16, 2025

5  out of  5
rating by Alexis Ray
"She was very nice, answered every question and was quick to respond too"
We responded:
"Thank you, Alexis! We love when people are curious about their coverage and ask thoughtful questions. We want to make sure it's the best fit for you!"
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Loren Shepherd

September 12, 2025

5  out of  5
rating by Loren Shepherd
"Love Keisha ! She had everything ready to go for me when I got into her office which made the process simple and easy ! Highly recommend if your looking for insurance on a vehicle 🤩"
We responded:
"Thank you, Loren, for the kind review. We strive to make it as easy as possible for our customers to understand and feel confident in their coverage!"
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Ronnie Wiley

September 11, 2025

5  out of  5
rating by Ronnie Wiley
"Macy was very knowledgeable in helping me get the auto and home insurance coverages I was looking for. Thanks,"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Richard Parrott

September 11, 2025

5  out of  5
rating by Richard Parrott
"Macy Tungate is the best agent I’ve ever worked with. The world we live in today has become has become so impersonal and what a treat it is to work with someone real and actually takes the time to listen instead of just trying to make money. I feel that she has my best interest in mind, and that creates trust. Anyone who needs insurance of any kind would be a fool not to call Macy Tungate at State Farm in Elizabethtown, KY."
We responded:
"Thank you, Richard, this is one of the best reviews we've received. We are thrilled to have earned your trust and love having you as a customer!"
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Will Fox

August 5, 2025

5  out of  5
rating by Will Fox
"Keisha managed to save me a ton of money and was super easy to work with. 10/10 recommend!"
We responded:
"Thank you, Will, for taking the time to share your thoughts! We’re glad to know we were able to save you money AND give you great coverage! "
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Patrick Clark

August 5, 2025

5  out of  5
rating by Patrick Clark
"Keisha Metcalfe at Jacob Willett State Farm In Elizabethtown Kentucky is the best, she quoted me a great price and was so kind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Devin Boone

August 1, 2025

5  out of  5
rating by Devin Boone
"Kiesha was excellent to work with! She saved me money and kept my coverages right where I needed them! Anytime I had a question she was there to answer the phone and help me. Highly recommend!"
We responded:
"Hey Devin, thank you so much for the great review! We are thrilled to have earned your business, and I know Keisha loved working with you on your plan."
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Spencer Bradley

July 30, 2025

5  out of  5
rating by Spencer Bradley
"Macy was so so helpful getting me switched over to State Farm. I had thought I was paying a little too high with my previous insurance agency, called Macy and within 10 minutes she quoted me for almost $40 cheaper than I was paying. Very great communication throughout the process and above all very kind."
We responded:
"Thank you, Spencer, Macy enjoyed working with you as well and we are pumped about saving you money!"
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Sandra Skaggs

July 15, 2025

5  out of  5
rating by Sandra Skaggs
"Keisha Metcalfe helped me with car insurance. She is really amazing at her job. She made it simple and easy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Morgan Branham

July 11, 2025

5  out of  5
rating by Morgan Branham
"Macy was so kind, helpful, and knowledgable. She explained everything to me and answered all of my questions. I was nervous about changing insurance, but she made the process seamless. Macy got me a quote that saved me over $200 a year compared to what I was paying previously. I’m so glad I went with State Farm. I highly recommend working with this team!"
We responded:
"Thank you, Morgan, Macy has been talking about how much she enjoyed working with you on your insurance plan. We are thrilled to give you great coverage along with a great rate!"
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Tiffany Gant KY-Bardstown

July 2, 2025

5  out of  5
rating by Tiffany Gant KY-Bardstown
"Keisha Metcalfe was absolutely amazing! She saved us a lot of money switching to State Farm. We are very thankful for all of her hard work and answering all of our questions."
We responded:
"Thank you, Tiffany, we really appreciate your business, and I know Keisha loved working with you as well!"
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Justin Troxell

July 1, 2025

5  out of  5
rating by Justin Troxell
"Macy, was awesome to work with. I would recommend her to anyone. She had answers for all my questions. Now I am a part of the State Farm community. Saved me a lot of money."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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montez givens

June 27, 2025

5  out of  5
rating by montez givens
"Macy was great she found me the best bundle deal and really provided excellent customer service Thank you"
We responded:
"Thank you so much for your kind words, Montez! We're thrilled to hear that Macy was able to find you the best bundle deal and provide excellent service. We appreciate your feedback!"
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Natasha Switzer

June 20, 2025

5  out of  5
rating by Natasha Switzer
"Keisha was super sweet and did whatever she could to help me get affordable insurance for my vehicle! Will continue to use her and send all my friends and family her way!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julie Bowling

June 19, 2025

5  out of  5
rating by Julie Bowling
"I had an amazing experience working with Keisha Metcalfe at the Jacob Willet State Farm agency! She’s a fantastic representative—super friendly, knowledgeable, and genuinely helpful. Keisha took the time to go over all my options and ended up saving me a bunch of money. I really appreciated her patience and professionalism. Highly recommend her to anyone looking for great service and great savings!"
We responded:
"Thank you, Julie, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; and love that we were able to give you more coverage with a better price!"
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Sarah Heck

June 18, 2025

5  out of  5
rating by Sarah Heck
"I’ve been working with Jacob for both my personal insurance needs and those of my real estate clients, and I can’t recommend him enough. He’s always quick to respond, extremely knowledgeable, and takes the time to explain the best coverage options—whether it’s for my own homes or for clients purchasing new properties. Its clear he truly cares about protecting what matters most. If you’re looking for a reliable, responsive, and trustworthy insurance agent, Jacob is the one to call"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Darlene Karem

June 17, 2025

5  out of  5
rating by Darlene Karem
"Macy is fantastic! Efficient, friendly and helpful. Highly recommend!!"
We responded:
"Thank you, Darlene, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Excalibur Music

June 17, 2025

5  out of  5
rating by Excalibur Music
"Helped me save a ton of money and was very sweet the whole time aswell as explained everything I didn’t understand"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Elijah Murphy

June 16, 2025

5  out of  5
rating by Elijah Murphy
"Macy was very understanding and provided great service. Took maybe 20 mins to get a deal done"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Elijah Murphy

June 16, 2025

5  out of  5
rating by Elijah Murphy
"Great service, very understanding"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jermaine Jones

May 15, 2025

5  out of  5
rating by Jermaine Jones
"Easy to get set up and started easy to talk to and moves quickly"
We responded:
"We try to make the process as easy and efficient as possible. Great coverage at a great rate!"