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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Natasha Switzer

June 20, 2025

5  out of  5
rating by Natasha Switzer
"Keisha was super sweet and did whatever she could to help me get affordable insurance for my vehicle! Will continue to use her and send all my friends and family her way!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julie Bowling

June 19, 2025

5  out of  5
rating by Julie Bowling
"I had an amazing experience working with Keisha Metcalfe at the Jacob Willet State Farm agency! She’s a fantastic representative—super friendly, knowledgeable, and genuinely helpful. Keisha took the time to go over all my options and ended up saving me a bunch of money. I really appreciated her patience and professionalism. Highly recommend her to anyone looking for great service and great savings!"
We responded:
"Thank you, Julie, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; and love that we were able to give you more coverage with a better price!"
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Sarah Heck

June 18, 2025

5  out of  5
rating by Sarah Heck
"I’ve been working with Jacob for both my personal insurance needs and those of my real estate clients, and I can’t recommend him enough. He’s always quick to respond, extremely knowledgeable, and takes the time to explain the best coverage options—whether it’s for my own homes or for clients purchasing new properties. Its clear he truly cares about protecting what matters most. If you’re looking for a reliable, responsive, and trustworthy insurance agent, Jacob is the one to call"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Darlene Karem

June 17, 2025

5  out of  5
rating by Darlene Karem
"Macy is fantastic! Efficient, friendly and helpful. Highly recommend!!"
We responded:
"Thank you, Darlene, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Excalibur Music

June 17, 2025

5  out of  5
rating by Excalibur Music
"Helped me save a ton of money and was very sweet the whole time aswell as explained everything I didn’t understand"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Elijah Murphy

June 16, 2025

5  out of  5
rating by Elijah Murphy
"Macy was very understanding and provided great service. Took maybe 20 mins to get a deal done"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Elijah Murphy

June 16, 2025

5  out of  5
rating by Elijah Murphy
"Great service, very understanding"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jermaine Jones

May 15, 2025

5  out of  5
rating by Jermaine Jones
"Easy to get set up and started easy to talk to and moves quickly"
We responded:
"We try to make the process as easy and efficient as possible. Great coverage at a great rate!"
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bill romero

May 2, 2025

5  out of  5
rating by bill romero
"Best experience ever with auto insurance."
We responded:
"Thank you, Billy, we appreciate the feedback especially when you raise the bar that high. Look forward to working with you for many years."
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nancy Barrios

May 2, 2025

5  out of  5
rating by nancy Barrios
"Friendly fast service"
We responded:
"We shoot for friendly and fast service, but we also like to build a custom plan for you as well! Thank you, Nancy!"
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elizabeth sinclair

April 28, 2025

5  out of  5
rating by elizabeth sinclair
"Macy was kind and very helpful it was so fast and easy to do business I would recommend anyone to go see her"
We responded:
"Thank you, for the feedback Elizabeth, Macy has been raving about you as well!"
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Prailynn Smith

April 18, 2025

5  out of  5
rating by Prailynn Smith
"Our Agent is extremely nice and friendly. She is very helpful. She gets us what we need in a reasonable amount of time . I’d recommend to everyone!"
We responded:
"Thank you, Prailynn, we really appreciate the feedback and have loved working with you as well!"
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kayla c

April 17, 2025

5  out of  5
rating by kayla c
"Macy was great to work with, very responsive and effective communication! She was able to get us a great quote. Highly recommend!!!"
We responded:
"Thank you, Kayla, for your wonderful feedback! We're delighted to hear that Macy provided you with excellent service and effective communication."
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Roy Snow

April 16, 2025

5  out of  5
rating by Roy Snow
"Macy is top notch! Works very hard to get your business ! Thanks again Macy!"
We responded:
"Thank you, Roy, for your fantastic review! We're thrilled to hear that Macy's hard work and dedication made such a positive impression on you."
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Travis Goldsmith

April 15, 2025

5  out of  5
rating by Travis Goldsmith
"Keisha Metcalf is the best agent hands down! She has the best personality and will do whatever it takes to help save people money! I recommend her to all of my friends and family, make the switch! I promise you won't regret it!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Keisha. She truly goes above and beyond for her clients, and it’s fantastic to know that her efforts have made such a difference for you. We appreciate your recommendation and look forward to continuing to serve you and your friends and family! If you need anything in the future, don’t hesitate to reach out."
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Terry Eastridge

April 15, 2025

5  out of  5
rating by Terry Eastridge
"Macy Tungate was knowledgeable and saved us Money on our car and homeowners insurance. Thank you Macy"
We responded:
"Thank you for your kind words! We're so glad to hear that Macy was able to help you save money on your car and homeowners insurance. She is knowledgeable and dedicated to providing the best service possible. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support!"
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Collin Boone

April 15, 2025

5  out of  5
rating by Collin Boone
"Keisha did a great job saving me tons on money each month on my car insurance!"
We responded:
"We love hearing we were able to save you money, we also strive on giving you the best coverage for you as well!"
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Anne Snellen

April 14, 2025

5  out of  5
rating by Anne Snellen
"Keisha is the best insurance agent!"
We responded:
"Thank you, Anne, we love working with you!"
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Keith Metcalfe

April 14, 2025

5  out of  5
rating by Keith Metcalfe
"Very knowledgeable team and always able to answer any questions about my policies when I give them a call!"
We responded:
"Thank you, Keith for the kind works. We do our best to answer all your questions and work with you to give you a customized plan."
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Ashley T

April 14, 2025

5  out of  5
rating by Ashley T
"Macy was super helpful with my insurance! She was so knowledgeable and answered all my questions!"
We responded:
"Thank you, Ashley! We work hard to stay on top of industry changes to make sure we give you the best information to decide on your plan. "
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Cody Smith

April 14, 2025

5  out of  5
rating by Cody Smith
"Keisha and Jacob have been my insurance agents since getting my new car and they have always been timely responsive and transparent with me!"
We responded:
"Thank you, Cody, we've loved having you as a customer and look forward to working with you for years to come!"
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Barbara Adams

April 14, 2025

5  out of  5
rating by Barbara Adams
"I am so glad that I found this Jacob Willett State Farm Insurance agency! The young lady that enrolled me was awesome and I thank her for all her help, time and concerns of what Insurance I needed, job well done! 👏 Thanks for everything!😊"
We responded:
"Thank you, Barbara, we are here for much more than insurance, we always love to just chat and catch up!"
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Karen Moore

March 25, 2025

5  out of  5
rating by Karen Moore
"Keisha done an amazing job and was very professional l. Thanks souch Keisha for making my experience a great one."
We responded:
"Thank you, Karen! We try to make the process as enjoyable as possible, we are glad you had a great experience!"
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Jordan Harris

March 20, 2025

5  out of  5
rating by Jordan Harris
"Keisha was extremely nice. When I told her I was buying a new car today, she got me great quote for both of my vehicles plus some health coverage for a really great price! Thanks Keisha!"
We responded:
"Thank you, Jordan, I'm glad we could give you great coverage at a great price. Always enjoy speaking with you!"
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Maddy Weaver

March 17, 2025

5  out of  5
rating by Maddy Weaver
"The people working here have always been so kind and easy to talk to. Any time that I have had questions about policies or getting insurance for vehicles they have been more than willing to walk me through the process! Love how welcoming and professional they all are!"
We responded:
"Thank you, Maddy, for your wonderful review! We’re so glad to hear that our team has made you feel welcome and supported. It’s our goal to provide helpful and friendly service, and we truly appreciate your feedback. We look forward to assisting you again in the future!"